Billing and Refunds

1. Plans and pricing

Deal Flow CRM offers Starter, Fund and Enterprise plans. Current pricing is shown on the pricing section. We may update prices with reasonable notice. Price changes do not affect your current billing period.

2. Billing cycle

Subscriptions are billed monthly or annually in advance. Your billing date is the day you first subscribed. Annual plans are billed once per year.

3. Payment methods

We accept major credit and debit cards and other methods supported by our payment processor. You authorise us to charge your payment method for all fees due.

4. Trials

We may offer a guided trial for qualified teams. Trial terms, including duration and scope, are agreed in writing before the trial begins.

5. Upgrades and downgrades

You can upgrade at any time and the new plan takes effect immediately with prorated charges. Downgrades take effect at the end of the current billing period.

6. Cancellation

You may cancel your subscription at any time from your account settings or by contacting us. Cancellation stops future billing. You retain access until the end of the current billing period.

7. Refunds

We offer a refund within 14 days of your first paid subscription if you are not satisfied, provided you have not used the service extensively. After 14 days, fees are non refundable. Annual plans are refundable on a prorated basis only within the first 14 days. Enterprise contracts follow the terms agreed in writing.

Refunds are issued to the original payment method. Processing times depend on your bank or card issuer.

8. Failed payments

If a payment fails, we will retry and notify you. If payment is not resolved, we may suspend access until the account is brought current.

9. Taxes

Fees may be subject to applicable taxes. You are responsible for any taxes not collected by us. Where required we will collect and remit taxes on your behalf.

10. Contact